Payment methods

1. Accepted Payment Methods

To ensure a simple and secure shopping experience, we accept the following payment methods:

Credit and Debit Cards: We exclusively accept Visa and MasterCard. Your card information is fully encrypted and securely processed throughout the payment process.

Digital Wallets: You can use secure and reliable electronic solutions for fast and protected transactions.

Bank Transfer: Available upon request. Your order will be processed upon receipt of payment confirmation.

2. Transaction Security

All payments made on our site are protected by advanced encryption technology. Information is transmitted securely and is never stored or shared with unauthorized third parties. We use anti-fraud verification systems to ensure that every transaction is legitimate and secure.

3. Currency and Taxes

All prices displayed on the site are in Euros (EUR) and include applicable taxes and fees. No additional fees will be added at checkout. The total amount due will be clearly indicated on the payment page before order confirmation.

4. Processing Times

Once payment is made, you will receive a confirmation email containing the order number, transaction details, and an electronic receipt. Orders are generally processed within 1 to 3 business days. Orders placed before 6 PM are processed the same day; those placed after 6 PM are processed the next day.

5. Refunds

In the event of an approved return or cancellation, the refund will be issued via the same payment method used for your order. Receipt times may vary depending on your bank, but refunds are generally processed within 1 to 5 business days after return confirmation.

6. Contact

For any questions regarding payment methods or assistance with your transaction, please contact our customer service:

Address: 11 Rue Kleber, 49130 Les Ponts-de-Ce, France

Customer Service Number: +33 6 59 68 99 37

Email: info@plomberiebonheure.com

Opening Hours: Monday to Saturday, 9:00 AM–6:00 PM (CET)